One of the most exciting directions eLearning is currently moving in is the incorporation of user-experience considerations during the design process. This post is a quick glimpse at how we approach user experience at Croomo and how it can improve your eLearning.
UX is “the process of designing (digital or physical) products that are useful, easy to use, and delightful to interact with”.
More specifically, within the eLearning industry,
I would suggest that the role of a User Experience Designer is to enhance learner engagement and satisfaction by improving the learning experience in terms of both usability and enjoyment.
User Experience Designers at Croomo take the time to research their learners in order to understand their needs, goals and expectations of an eLearning module. Their findings are then communicated to the team so that designs can be tailored to the learner’s needs.
1. Ensure your learners remain engaged
UX Designers seek to understand what level of knowledge learners have, and the best way to present new information. This in turn helps learners to easily interpret new concepts and information.
There is nothing more daunting to a learner than a large block of text with no accompanying visuals to represent it. A module that incorporates a balance of animations, interactions, diagrams and written content will allow the user to interpret information more easily; keeping them more engaged.
2. Help learners retain knowledge
Splashing a learning module with a bit of colour and graphics for the sake of engagement isn’t going to help your learners. If anything, it will distract them from important content and overload their brains making it difficult for them to retain information.
The best approach is to break content into easily digestible chunks and display it in proximity to relevant visuals. Avoid using stock imagery that isn’t truly representational of concepts. Instead, include explanatory graphics that will help learners process and interpret the information.
3. Allow for easy navigation
Learning can be a difficult and daunting task for many. The best way to reduce the anxiety that some learners feel is to give them a clear sense of progress.
Allowing learners the autonomy to freely navigate between content sections, while providing them with small rewards for completing sections, will increase learner motivation. The best user experience is one where the learner feels in control of their learning pace.
UX design in eLearning is much more than just making sure online training is usable. It’s about creating engaging experiences that allow learners the autonomy to learn at their own pace without distracting them with pretty pictures just for the sake of it.
If you truly want your learners to engage with your content, take a step further than just making your PowerPoint slide interactive — get to know your learners and design with them in mind.